Category Archives: Lync 2013

A Welcome Addition to Lync 2013’s Snooper

  I was recently troubleshooting a Lync 2013 XMPP <-> Gmail issue and came across a great new addition to Snooper – the Flow Chart (call flow) window. As you can see in the image below, it is similar to … Continue reading

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Capturing Lync Phone Edition Traffic, Part 1

  Troubleshooting Lync phone edition is one of the harder aspects of Lync deployment engineering. One significant hurdle to overcome is the inability to directly capture network traffic on a Lync phone edition device. Remember, you can always ask the … Continue reading

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